Typically when you deal with an authorized repair center, it takes much longer (2-4 weeks) and your communication is via email. Also if your watch is already at the end of warranty, you may not want the hassle of dealing with a service center. They provide personal customer service and often can have your repair done significantly faster than an authorized service center. They have the tools, experience, and probably even some of the replacement parts on hand. Local repair shops and jewelers are perfectly capable of handling your repairs. So you might be wondering, “Why would you take your Seiko into an unauthorized place?” This even applies to simple repairs like battery swaps. Technically speaking anyone who is not a Seiko authorized technician will void the warranty. It’s important to understand who works on repairing your watch impacts your ability to make a claim on the warranty later. These shops are your local watch repair and jewelry shops that can do repairs and regular maintenance of your Seiko timepiece. Most of the stores listed above are likely not authorized Seiko service centers. In addition, you can also try your local Walmart as they have some basic watch repair tools in their jewelry department which are good for basic tasks like battery replacement. This should bring you up a list of watch repair stores, jewelers, and retail stores that can fix Seiko watches. For alternative searches, you can go to Google Maps or Yelp and type in “Seiko Watch Repair Near Me”.
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